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R.D. Partners, Inc.

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How Voice AI Is Changing Customer Support for Small Businesses

Artificial intelligence is advancing faster than most people realize, especially when it comes to voice AI. Experts like Erica Brescia, a leader in AI innovation, predict that within the next two years, over 10% of customer support calls in the U.S. could be handled by AI instead of human

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Small Businesses Benefits of Integrating Microsoft Teams with 3CX

Small businesses constantly seek efficient and cost-effective ways to streamline communication and enhance collaboration. By integrating Microsoft Teams with 3CX, businesses can unlock a powerful combination of unified communication and voice capabilities. Here’s why this pairing is a game-changer for small businesses: 1. Seamless Collaboration and Communication Microsoft Teams

Cost-Effective Communication:

Why VoIP is the Smart Choice for Small Businesses In an era where cost-saving measures are crucial for the success of small and micro-businesses, adopting Voice over Internet Protocol (VoIP) and cloud communications solutions can yield significant financial benefits. These modern communication technologies offer a myriad of features while minimizing

Transforming Small Businesses with Video Conferencing Solutions

In today's fast-paced digital landscape, small businesses, including micro-businesses with 1-4 employees, face unique challenges and opportunities. As remote work and virtual collaboration become increasingly essential, video conferencing solutions have emerged as a game-changer for businesses looking to stay competitive and connected. Here’s why adopting video conferencing

3CX Exchange Sync

Manage your emails synchronously across 3CX and Microsoft Exchange! Contact us for a custom quote.

Let's Talk CRMs

What is a CRM? A Customer Relationship Management (CRM) system is a powerful blend of technology, practices, and strategies that is designed to help your company manage, analyze, and retain customer interactions and data throughout a customer life cycle, from initial contact to post-sale ...

Website Chat and Call Functions Integrated with 3CX

Explore seamless chat and call features integrated into your website with 3CX! Users can easily initiate a chat or call by clicking on the designated button. When calling, their personal 3CX phone will connect to your organization's extension.

Interactive Voice Response Menu

Transform caller experience with R.D. Partners' Interactive Voice Response (IVR) menu. 🚀 Our system guides callers efficiently through menu options, integrating seamless voice recognition and personalized routing. Enhance customer interactions and streamline communication.

Introduction: Windows SoftPhone

Save money and flexibility? Contact us if you are interested!

What is 3CX?

Look at 3CX, it's the best member of the squad! It combines normal calls, video calls, and chats into one convenient platform. And here's the deal: 3CX gives you a dedicated business line so your personal calls won't ruin the fun...